The Condominium Sector of our business is the most complex.
Most Condominium boards have never had to go through building facade repairs and we feel, to explain the issues that can arise, the restrictions of a `Jobsite` and of course the how and why the project is being completed is paramount. Our open line of communication approach, we feel is the only way to a successful project for all involved.
We recognize, that the Condominiums that have allowed Dominion and Langstaff to work on their buildings have trust us with something that is as personal as it comes?their homes.
"Dear Dominion/Langstaff, on behalf of the Board of YCC..., I would like to thank you for your efforts on our condo.
Originally, we did not belief that a company that has completed projects as large as you have would even consider doing work on a building as small as ours.
Even after our discussions with you during the tendering process, we still questioned whether you would provide us with the attention you said you would give.
Now since the work is finished, understand the reason why you came so highly recommended, you made us feel that we were the only project you were working on. The attention to detail of your staff and the thoughtfulness of the response to our questions made us feel you cared.
I guess after 85+ years, you know how to take care of your clients? and we are thankful we are one of them."